Returns & Exchanges
At Controlled Insanity, we want you to love your fit, but if something isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items. We embrace the chaos of style, but we ensure your shopping experience remains completely seamless and stress-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are in unworn and unwashed condition.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing